My Family Clinic

My mum went for her jab, we are new in the area so this is the 2nd time she went to this particular clinic.<br>Sadly both visit she didn't have a pleasant experience because of the receptionist on duty. She's very rude and condescending. No smile no issue but the way she treat my mum is as if my mum owe her money. Please look into this and have her replaced. The doctor was very nice but sadly the staffs were very rude. Will never return to this clinic.

Dr Yeo is good but is the staff nurse rude. Today my 60+plus father went to see Dr Yeo but he does not know how to use app to take q no. Despite him being 1st to reach the clinic but 9.30am then was being seen. I think this is so inflexible as majority of the GP clinic still not using app for booking of appt and have to understand esp eldery who are not tech savvy. After seeing Dr Yeo, the staff nurse was pissed off when my father told her off about him does not how to use app to take q no.<br>and the staff nurse did not explain to my father on how to take the medication. My poor father have to wait till i end work and go home to explain to him on how and when to take the medication.<br><br>Strongly encourage Dr Yeo and clinic to look into this matter.

Dr Yeo was kind and attentive, but the staff were not friendly or approachable not even wearing their name tag<br>The registration, waiting and medicine process took much longer than expected even in lull period. It is not well managed. It’s disappointing because the doctor provided good care, but the overall service from the staff needs improvement.

Like the rest of the reviews here, the receptionist is extremely rude, condescending, and make it seem like it’s your fault that you are sick.<br><br>Dr. Yeo is nice but sadly his staff is just horrible.

The queue is not follow in sequence. Even you have taken the queue number online but be mindful the walk in patient Will go ahead you